Delivery and Returns Policy

Delivery Costs


  • We offer a $9.90 flat rate delivery fee for two way delivery (includes delivery to you and return of hire garment)
  • If you select to return your hire garments to SpotMe Dry Cleaner in Subiaco you will be offered FREE delivery 


  • For locations accepted at check out we offer a $30 flat rate delivery fee for two way delivery (includes delivery to you and return of hire garment)

Delivery Area

We currently service a number of locations Australia wide.

At checkout your address will be automatically verified to confirm if you fall within our current delivery area.

Addresses which fall outside of these post codes may be considered by request, please contact us directly via out online contact form.

PO Box addresses are not accepted due to courier restrictions.

Please note that international shipping is not offered at this time.

Delivery Time Frames

We will endeavour to ship your items to arrive on or before you expected delivery date (the day before your event).

If the lead time provided for your order is not adequate to your item in time for your event we will notify you asap. This will vary on courier and postal delivery time frames which are unable to control.

NEED AN URGENT DELIVERY? please contact us directly via out online contact form

Returning your hire item

At check out you will be provided with one or more of the following options.

You will need to select your hire garment return method (see FAQs for more details).

  • Option 1: Customer to DROP OFF hire garments to SPOTME DRY CLEANERS by 4PM on return due date 
  • Option 2: Sendle Courier Service to COLLECT hire garments from CUSTOMER'S ADDRESS. 
  • Option 3: Customer to drop off hire garments at SENDLE COURIER DROP OFF LOCATION by 4PM on return due date 
  • Option 4: Australia Post by 4PM on return due date


Peace of mind sizing guarantee and 'Try on' at home service

Unable to wear your outfit due to incorrect fit?

We understand the importance of feeling great in your garment and also know that sizing can be tricky business, if your item does not fit right and you are unable to wear it simply send it back by the next business day with security tagging intact and receive a credit note valid for 6 months (less $30 processing fee and any additional delivery costs applied at check out).

Please see full Terms for more details.